Shipping policy

Shipping Policy

Welcome to Sukhi! We are committed to delivering your orders promptly and efficiently. Please read through our shipping policy to understand our processes and what to expect when placing an order with us.

1. Processing Time

• Order Processing: All orders are processed within 1-2 business days. Orders are not processed on weekends or holidays.
• Order Confirmation: Once your order is placed, you will receive an email confirmation. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

We offer several shipping options. Shipping costs are calculated at checkout based on your location and the shipping method chosen.

• Standard Shipping: (5-7 business days) 
• Express Shipping: (2-3 business days) 
• Overnight Shipping: (1 business day) 

Delivery times are estimates and start from the date of shipping rather than the date of order. Delays can occasionally occur.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email.

4. Shipping to P.O. Boxes and APO/FPO Addresses

We ship to P.O. Boxes and APO/FPO addresses via standard shipping methods. Please allow additional time for orders shipped to these addresses.

5. Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

6. Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

7. Lost or Stolen Packages

[Your Store Name] is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

8. Shipping Restrictions

Certain products or orders may be restricted for shipping to certain destinations. You will be notified if there are any restrictions for your order.

9. Contact Us

For more information about our shipping policy, if you have questions, or if you would like to make a complaint, please contact us by email at [your email address] or by mail using the details provided below:

Sukhi
4th Floor, Plot no. 51,
Road no. 5,
Dilsukhnagar, Hyderabad

Email: info@sukhistore.com
Phone no.: 7247556677